Returns & Exchanges
We want your Thakur Ji to look absolutely divine. If the size or style isn't perfect, our hassle-free return policy has you covered.
7 Days
Return Window
Free
Size Exchanges
Sacred Promise
Must be Unused
Return Eligibility
Unused & Pure: Because these are sacred items for deities, clothes and jewelry MUST be completely unused. If an item has been worn by the deity, it cannot be returned due to purity (Shuddhi) reasons.
Original Packaging: Items must be returned in their original Khanna Ji packaging with all tags and protective covers intact.
Timeframe: Requests must be raised within 7 days of the delivery date shown on your tracking link.
Non-Returnable Items
Custom Stitched Vastra: Any poshak tailored to custom measurements cannot be returned or exchanged.
Deity Idols (Vigraha): Brass or Marble idols cannot be returned once shipped.
Clearance Sale: Items bought during special festival clearance sales are final.
How The Process Works
Raise a Request
Go to your Profile Orders or click the Start Return button to request a pickup.
Reverse Pickup
Our courier partner will pick up the package from your doorstep within 24-48 hours.
Refund / Exchange
Once quality checked, we will dispatch your new size or issue a refund immediately.